Privacy Policy and Terms of Use

Iterartis – Serviços para Museus e Transportes de Arte, Lda., is a company that provides services in the area of the logistics of works of art. The content of this site is provided for the purpose of providing general information about the services provided by Iterartis, and cannot be understood, in any event, as a proposal to provide services.

Iterartis excludes liability for any damages that may occur in connection with the information contained on this website. This website aims to provide information, and does not guarantee the permanent updating of its contents. Iterartis authorizes the temporary download and storage of the contents of this website only for viewing purposes. The reproduction, permanent storage or retransmission of the contents of this website are expressly prohibited without prior written consent from Iterartis.

Through using this website, the gathering and use of your information is carried out under the terms and conditions set forth herein. We reserve the right to change our Privacy Policy and Terms of Use at any time. Such changes will be posted on this website.

1. Terms & Definitions

In this document, the following expressions shall have the meaning given below:

“Controller" - refers to the company that owns the website, i.e., the company Iterartis – Serviços para Museus e Transportes de Arte, Lda., with premises located at Complexo Industrial da Granja, Armazém C20, 2625-607 Vialonga, Lisbon, Portugal, Telephone +351 21 959 84 70, Email iterartis@iterartis.com, as the legal person determining the purposes and means of processing personal data.
"Personal Data Holder" - refers to any person, client or simple visitor to the website http://www.iterartis.pt/, that accesses it.
"Subcontractor" - refers to the website hosting service provider, which deals with the personal data collected on the website, on behalf of the controller, i.e., the company Softway, Desenvolvimento e Comercialização de Software, Lda., with premises located at Rotunda das Palmeiras, Edifício Cascais Office, 1-E, 2645-091 Alcabideche, Cascais, Portugal, Telephone +351 21 033 11 40, email softway@softway.pt.
“GDPR” - means the General Data Protection Regulation.
"Website" - refers to the website http://www.iterartis.pt/
"Personal Data" – refers to information relating to an identified or identifiable natural person; an identifiable person is considered to be identifiable, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, identifiers by electronic means or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
"Third parties" – means any natural or legal person, public authority, service or body other than the data subject, the controller, the subcontractor and persons who, under the direct authority of the controller or subcontractor, are authorized to process personal data.
"Cookies" - refer to small text files sent to your computer or mobile device when you visit websites. Cookies help websites store and retrieve information about your browsing habits in order to customize navigation according to your preferences.

2. Commitment

The Controller respects the privacy and rights of users, undertaking to gather, and other categories of data processing, in accordance with the GDPR, specifically under the terms of the following Clauses.

3. Consent

Navigating the site implies acceptance of the terms and conditions laid down in this Privacy Policy, by consenting to the handling of your personal data.
The personal data subject to handling is: Name | Email | Entity | Message.
The consent in question should be provided by choosing the "I agree to the terms and conditions of the Iterartis Privacy Policy, which I have read and understood" at the end of the form.
Consent provided herein and for the purposes specified below may be withdrawn at the request of the Data Subject.

4. Handling of Personal Data

The Controller and the Subcontractor shall respect the rights of users provided for in the GDPR, particularly the right of access, rectification, limitation and any personal data that they have provided, and which concern them.
Moreover, the Holder of the Personal Data provided may still oppose the handling of his/her data, as well as request portability of the data to another controller for handling, whenever this is technically possible.
In order to exercise the aforementioned rights, the Personal Data Holder must be able to exercise any of these rights by writing to the Controller, using the address of the registered office or via the following e-mail iterartis@iterartis.com.
When making requests regarding the modification or access to your personal data, the Holder must prove their identity.
Considering that it is impossible to establish a fixed time limit for the duration of the preservation of personal data, the controller will keep this for the minimum period for its handling, considering the purpose of its collection.
If you consider that there is a violation of GDPR with respect to the processing of your personal data, the owner of this may submit a respective complaint to the control authority, i.e., to the National Data Protection Commission.

5. Purpose of the Handling of Personal Data

The personal data provided is intended for normal communication between the Data Subject, as a potential client, and the Controller, and with their consent, the data subject will allow the data to be handled for the following purposes:

Drawing up requested budgets.
Provision of other information requested by the Data Subject.
In the event the Data Subject wishes to effectively make use of the services provided by the Controller, that same data will be used to carry out the respective contractual procedures, as well as the corresponding invoicing.

6. Security of Handling of Personal Data

The subcontractor has implemented the necessary precautions to protect access to its servers, where the personal data of data subjects is stored, namely: (i) protection with passwords, (ii) use of digital certificates, (iii) restrictions on physical entry to the places where the servers that store Personal Data are located; (iv) firewalls, (v) secure communication via the https protocol. Softway hereby informs that these security measures are reviewed and updated according to the needs and the state of art in these matters.

The website is regularly consulted, analyzed and updated by the Subcontractor to fill any security gaps. However, this is a commitment to resources, and it is not possible to guarantee the result one hundred percent, because at present there are no infallible instruments or techniques with which to offer Data Subjects absolute guarantees in this area.

If, for any reason, there is a breach of security that causes accidental or unlawful destruction, loss, alteration, unauthorized access to the Personal Data, the Controller shall communicate this to the competent authorities, without justified delay and, where possible, within 72 hours of becoming aware of this and in accordance with the applicable legislation, Likewise, the Controller will communicate the breach of the Personal Data to the respective Data Subject, under the terms of the applicable legislation.

Notwithstanding the security measures adopted by the Subcontractor, we would advise users to take additional security measures, in particular, to ensure the existence of an active firewall, and updated antivirus and anti-spyware.

7. Cookies Policy

This website installs cookies with the sole purpose of enabling or optimizing the features offered and improving the browsing experience. In addition to these functionality and session cookies, analytic cookies are installed by tools managed by Third Parties to track the quality of the user experience when viewing this website.

The Cookies that are commonly used, as well as their main characteristics (such as their function) are the following:
Strictly Necessary and Functionality Cookies: they are installed with the purpose of enabling or optimizing the features offered by the website and improving the browsing experience.
Analytic Cookies: These are installed by third-party managed tools (Google Analytics, Google TagManager, etc.) to track the quality of the user experience navigating this website.
Third Party Cookies: Facebook, YouTube, Vimeo, AddThis, Google Maps and other tools managed by third parties may install cookies for purposes of sharing content on social networks or drawing up query statistics. The presence, number, and status of these cookies may depend on how the platforms are used before or during a visit to this website. It is useful to check the cookie management policy of these social networks on their websites. We sometimes use third-party web services to display content on our website, for example, to display images or videos or to conduct surveys. Like sharing buttons for social networks, we cannot prevent these external websites or domains from collecting information about the use made of this embedded content.

Cookie control

The authorization of the use of Cookies granted by the Data Subject may be deactivated at any time, partially or totally, albeit that this may call into question certain functionalities of the websites visited (in particular, of this website).

How the deactivation is carried out depends on the web browser that you use, so we would ask you to see the "Help" function of your browser. For example:

If you use Microsoft Internet Explorer, in the Menu option Tools > Internet Options > Privacy > Settings.
If you use Firefox, in the Menu option Tools > Options > Privacy > Cookies.
If you use Chrome, in the Options > Advanced Options > Privacy.

Thus, the browser exercises some control of Cookies through the respective settings, with most browsers allowing Cookies to be blocked or blocking Cookies of specific websites or navigating in private mode.

We would also like to mention that if you authorize the use of Cookies, they may remain on your computer for a long period of time, so please note that you may delete them at any time. As an example, Browsers can help you clear Cookies when you close this website. However, if you delete them, you should consider that this means that any opt-outs or preferences defined on the website may be lost.

Google Analytics Opt-out Browser

To provide visitors with more choice on how their data is collected by Google Analytics, Google has developed Google Analytics Opt-out Browser Add-on. The Google Analytics Opt-out Browser Add-On does not prevent the information from being sent to the website itself or to other web analytics services. Learn more about Google Analytics Opt-out Browser Add-On at https://tools.google.com/dlpage/gaoptout?hl=None

8. Access to third-party websites (HYPERTEXT LINKS)

The Privacy Policy is not applicable to third-party websites, so if you visit another website from this website, you should always read the privacy policy of that website and confirm that you agree with its terms before submitting your data.

Likewise, in the event of access to the website from a link on another website, the Controller is not bound by the general terms and conditions of use of the said third-party website.

Softway is not responsible for the privacy policy, nor for the content made available on the websites of third parties.

9. Intellectual property

The structuring of the Website, as well as the texts, graphics, images, photographs, sounds, videos and computer applications that comprise it, are the exclusive property of the Controller and are protected as such by the laws in force concerning intellectual property.

Any representation, reproduction, adaptation or partial or total use of the contents, trademarks and services offered by the Website, by any means, without the prior express written permission of the Controller, is strictly prohibited and may result in an offence punishable by law.

Access to the Website does not constitute a right and, in general, does not confer any intellectual property rights relating to any element of the Website, which remains the exclusive property of the Controller.

10. Applicable law

The general conditions are governed by Portuguese legislation in force, in particular by the GDPR.